3dbet FAQ — Everything
You Need to Know

3dbet requires a government-issued photo ID — a national identity card (KTP), passport, or driver's license — along with a recent utility bill or bank statement dated within the last three months as proof of address. Documents must be clear, unobstructed photos or scans. Our KYC team reviews submissions within 24 hours during standard business hours (08:00–22:00 WIB).

No. 3dbet strictly enforces a one-account-per-player policy. Duplicate accounts are flagged automatically during KYC and may result in the permanent closure of all associated accounts and the forfeiture of any balances held. If you have lost access to your existing account, please contact our support team at [email protected] rather than creating a new one.

On the 3dbet login page, click "Forgot Password" and enter the email address linked to your account. You will receive a password-reset link within a few minutes. If the email does not arrive, check your spam folder or contact our 24/7 live chat support. For security reasons, reset links expire after 30 minutes.

To permanently close your 3dbet account, contact our support team via live chat or email at [email protected] with your account details and a written closure request. Before the account is closed, any remaining balance must be withdrawn in full. Alternatively, if you are closing your account due to a gambling concern, we recommend requesting a self-exclusion first — see the Safety & Responsible Gaming section below for details.

BRI Liga 1 matches on 3dbet are settled based on the full 90 minutes of regular time plus any added injury time, unless otherwise stated. Extra time and penalty shootouts do not count for standard match bets. If a match is abandoned before 90 minutes, bets are void and stakes are returned. Specific market rules (Asian Handicap, voor bola, Over/Under) are displayed on each market's information panel before you place a bet.

Yes. 3dbet offers togel (Indonesia's traditional numbers lottery) products, and you can fund your account using OVO and other supported e-wallets before placing your togel bets. Simply top up your 3dbet wallet via OVO (minimum Rp 25.000), navigate to the Lottery section, and choose your preferred togel market. Draw schedules and result announcements are displayed within the game interface in WIB timezone.

Return-to-Player (RTP) percentages vary by title and game provider. Most slot gacor (high-frequency payout) titles on 3dbet from providers such as Pragmatic Play, PG Soft (Pocket Games Soft), and NetEnt carry RTPs between 94% and 97%. Each game's RTP is listed in its information or paytable screen. 3dbet exclusively partners with certified studios, and all game outcomes are determined by independently audited random number generators (RNGs).

Yes. 3dbet is fully optimized for mobile browsers on both Android and iOS devices — no app download is required. Simply open your mobile browser, visit 3dbet.cam, and log in to access the full platform, including sportsbook, live casino, slots, and togel. The mobile interface is designed specifically for Indonesian users on standard 4G connections, with fast page load times and intuitive touch navigation.

Sabung ayam (live cockfighting) is available in the Live Games section of 3dbet. Matches are streamed in real time and players choose between Meron (the favored side) or Wala (the underdog) before each bout begins. Odds are displayed live and updated as the match progresses. Bets placed after the official betting window closes are voided. Results are confirmed immediately after each bout, and winnings are credited to your account balance instantly.

3dbet uses 256-bit SSL/TLS encryption for all account and transaction data. Financial information such as bank account numbers is stored using tokenization — 3dbet's servers never retain full unencrypted bank details. Access to your account is protected by password authentication, and we recommend enabling two-factor authentication (2FA) for an additional security layer. For full details, refer to our Privacy Policy page.

3dbet provides a comprehensive suite of responsible gaming tools accessible from your Account Settings: deposit limits (daily, weekly, or monthly in IDR), loss limits, session time limits, cool-off periods (24 hours to 30 days), full self-exclusion (6 months minimum, up to permanent), and promotional opt-out. All limit reductions and exclusions take effect immediately. Requests to increase limits are subject to a mandatory 48-hour cooling period. Visit our Responsible Gaming page for full details.

You must be at least 21 years of age to register an account or place any wager on 3dbet. Age is verified as part of the KYC process, and accounts found to belong to players under 21 are closed immediately with any balance returned to the payment source. 3dbet takes underage gambling seriously and encourages parents and guardians to use device-level parental controls to prevent minors from accessing gambling sites.

If you feel that gambling is negatively affecting your life, contact our 24/7 live chat or email [email protected] to request self-exclusion. Self-exclusion locks your account immediately for a minimum of 6 months and up to permanently. During the exclusion period, you will be unable to log in, deposit, or receive any promotional communications. We take self-exclusion requests extremely seriously and process them without delay. You can also visit our Responsible Gaming page for additional guidance and external support resources.