At 3dbet, we believe that gaming should always be entertaining — never a source of financial stress or personal harm. This page outlines the tools, resources, and support available to every player on our platform to help you maintain a healthy, balanced approach to online gambling.
All responsible gaming tools on 3dbet are available directly through your account settings or by contacting our support team. They are free, confidential, and take effect immediately upon request.
Setting up responsible gaming controls on 3dbet takes less than two minutes. All tools are accessible directly from your account dashboard — no phone call or lengthy process required. If you encounter any difficulty, our 24/7 Indonesian-speaking support team is standing by to assist you immediately.
Immediate effect: All limit reductions and cool-off or self-exclusion activations take effect the moment you confirm your request. There is no waiting period for protective measures — only for limit increases, which require a 48-hour buffer to give you time to reconsider.
The table below summarizes every responsible gaming control available on 3dbet, including the time periods covered and the effect each limit has on your account.
| Tool | Time Periods Available | Effect on Account | Reversal / Increase Wait |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Blocks deposits above your set IDR threshold for the chosen period. Existing balance unaffected. | 48 hours (increase only). Decreases are instant. |
| Loss Limit | Daily / Weekly / Monthly | Suspends all wagering once net losses reach the set IDR amount within the period. | 48 hours (increase only). Decreases are instant. |
| Session Time Limit | Per-session (custom minutes) | Logs you out automatically or triggers a mandatory break prompt after the set duration. | Instant adjustment in either direction. |
| Cool-Off Period | 24 hours / 7 days / 30 days / Custom | Suspends all deposits and wagering. Withdrawals of existing balance remain available. | Cannot be reversed during the active period. Expires automatically. |
| Self-Exclusion | 6 months / 1 year / 5 years / Permanent | Full account suspension. No deposits, no wagers, no new account creation with same identity. | Cannot be reversed during the chosen period. Permanent exclusions are irreversible. |
| Promotional Opt-Out | Indefinite (until you opt back in) | Removes all bonus offers, marketing emails, and promotional notifications from your account. | Instant in either direction. |
Problem gambling can develop gradually and is not always obvious to the person experiencing it. The following signs may indicate that your relationship with gambling has moved beyond entertainment and warrants attention.
If you recognize any of these signs in your own behavior, please do not wait. Contact our support team immediately to activate a self-exclusion or cool-off period, or reach out to a professional support organization. Seeking help early is the most effective way to prevent a gambling problem from escalating.
Ask yourself the following questions honestly. If you answer "Yes" to two or more, we strongly encourage you to use one of 3dbet's responsible gaming tools or speak with a support professional.
Answered "Yes" to two or more? Please contact us immediately — our support team is available 24/7 and will treat your situation with complete confidentiality.
Access Your Account & Set Limits3dbet's responsible gaming commitment goes beyond on-platform tools. If you feel that gambling is negatively affecting your daily life, your finances, or your relationships, we encourage you to reach out — both to our own support team and to qualified professional organizations. You are not alone, and help is available.
Our Indonesian-speaking support agents are trained to handle responsible gaming conversations with sensitivity and confidentiality. Requesting a self-exclusion or discussing a gambling concern will never be judged — it is one of the most responsible decisions a player can make.
If gambling is causing you significant distress, please speak with a qualified mental health professional or a counselor who specializes in behavioral addiction. No online resource or self-assessment tool replaces professional clinical support.
3dbet is built on the conviction that sustainable, long-term player satisfaction depends on a healthy relationship with gambling. We are not interested in extracting maximum short-term value from players who are gambling beyond their means — we want every player on our platform to enjoy sports betting, live casino, slots, and lottery products as genuine entertainment, within a budget they are comfortable with.
To that end, 3dbet maintains a dedicated responsible gaming framework that includes mandatory age verification (21+ only) for every new account, automated monitoring systems that flag unusual wagering patterns for internal review, and a trained support team available around the clock. We do not target marketing materials at players who have opted out of promotions, and we do not accept deposits from accounts that are under a self-imposed cooling-off period or self-exclusion — our systems enforce these restrictions at the technical level, not merely as a policy statement.
We recognise that our player base includes people from across Indonesia — from the busy urban centers of Jakarta and Surabaya to smaller cities and rural regions — and that the cultural and economic context of gambling varies widely. We are committed to serving all of our players with the same standard of care, regardless of their bet size or account history.
Responsible gaming is not a compliance checkbox for 3dbet — it is a core part of how we operate. If you have feedback about how we can improve our responsible gaming tools or support, we welcome your input at [email protected].
Trusted and Secure Platform: 3dbet operates with SSL encryption, Provably Fair game certification, and internationally recognized responsible gaming standards. All player data related to responsible gaming tools is handled with strict confidentiality and is never shared with third parties for commercial purposes.
Set your limits, play within your means, and explore everything 3dbet has to offer — from live sportsbook odds on BRI Liga 1 and the Champions League to hundreds of slot titles and immersive live casino tables. Your safety tools are always just one click away.